Legal
Privacy Policy
Effective date: January 1, 2026
Introduction
Hexcode ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data — Name, email address, phone number, and company name voluntarily submitted through our contact or inquiry forms.
- Usage Data — Information automatically collected when you visit our site, such as your IP address, browser type, pages visited, and time spent.
- Cookies & Tracking — Small data files placed on your device to improve your experience and analyze site traffic. See our Cookies section for more detail.
- Communications — Records of correspondence if you contact us directly.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested services.
- To send administrative information, such as updates to our terms or policies.
- To analyze usage trends and improve our website and offerings.
- To send marketing and promotional communications (where you have opted in).
- To comply with legal obligations and resolve disputes.
Legal Basis for Processing
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Consent — Where you have given us clear consent to process your data for a specific purpose.
- Contract — Where processing is necessary for the performance of a contract with you.
- Legitimate Interests — Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.
- Legal Obligation — Where we are required to comply with a legal obligation.
Third-Party Services
We may share your information with third-party vendors and service providers that perform services on our behalf, including:
- Analytics Providers — Such as Google Analytics, to help us understand how our site is used.
- Hosting & Infrastructure — Providers that host our website and store data securely.
- Email & Communication Tools — Used to manage and send correspondence.
- CRM Platforms — To manage client relationships and project pipelines.
We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymise it.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you.
- Rectification — Request correction of inaccurate or incomplete data.
- Erasure — Request deletion of your personal data under certain conditions.
- Restriction — Request that we restrict the processing of your data.
- Portability — Request transfer of your data to another organisation.
- Objection — Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us using the details in the Contact section below.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email — hello@hexcode.com
- Website — hexcode.com/book-a-call
Also read our Terms & Conditions
Questions? Book a call →